1.1 Returnable and Exchangeable Items
If there is a defect in the items received, we offer money back guaranteed for the items stated in the category below.
Money Back Guarantee (As of Date of Delivery)
14 Working Days
The following conditions must be met for return or exchange:
All items must be returned in original condition, with original packaging, and with an original receipt.
At our discretion, we may decline your return or charge you a fee for a missing item, or for items that we determine are damaged or require service.
If you return and we accept your merchandise within the return period, we will refund your purchase price excluding shipping fee and any additional charges deemed necessary.
Please note that your original and all other shipping costs will not be refunded.
1.2 Non-Returnable and Non-Exchangeable Items
The items stated in the categories below are final sale.
We appreciate your kind understanding that we will not accept returns for the items in these categories for hygienic purposes unless items have expired upon delivery.